Maskapai Air Asia

How can I talk to AirAsia customer care?


Philippines Taiwan
AirAsia & Philippines AirAsia (Voicemail Service) AirAsia & AirAsia X flights (Customer Support Line)
+63286727886 (currently unavailable) +886277283080
24 hours Monday to Sunday 8am - 9pm (GMT+8) Monday to Sunday

How do I email AirAsia?


Who is the real owner of AirAsia?

Anthony Francis Fernandes PSM, CBE (born 30 April 1964) is a Malaysian entrepreneur. He is the founder of Tune Air Sdn. Bhd., who introduced the first budget no-frills airline, AirAsia, to Malaysians with the tagline "Now everyone can fly".

How do I contact AirAsia Philippines by cell phone?

Guests should visit and speak to AVA for 24/7 assistance. Guests may also reach AirAsia Philippines' emergency hotline at (02)8722-2742. Guests are also advised that changes to travel plans may be made with AirAsia even after the community quarantine period.

How do I contact AirAsia Philippines?

Please check other options to contact AirAsia Support.

List of AirAsia call centers by country.

Country Call Center Phone Number Notes
Philippines +86 512 8555 7711 , +632 722 2742 shut down
Singapore +65 630 77688 shut down

Is AirAsia owned by Tata?

The Tata group had increased its stake in AirAsia India at a valuation of $115 million. At present, Tata Sons owns 83.6 per cent stake in the loss-making airline and For the fiscal ended March 2021, the airline had made a loss of Rs 1,632..

Does Tata own Air India?

Tata Sons' $2.4bn purchase of debt-ridden, government-owned Air India will give the conglomerate immediate access to valuable flying rights and landing slots that will help it claw back market share from foreign rivals.

Does Tata own AirAsia?

AirAsia India is an airline in India headquartered in Bengaluru, Karnataka. The airline is a joint venture with Tata Sons holding 83.67% stake in the airline and AirAsia Investment Limited (Malaysia) holding 16.33% stake.

How do I contact AirAsia for refund?

AirAsia Contact Details

In case you want to deliver your concern directly to AirAsia, you can contact AirAsia's Philippines' Emergency Hotlines. (02)8722-2742 – This number is available 24/7. (02)8672-7828 – (enter 0 after the prompt.

Can I get refund from AirAsia?

To receive the refund, visit and open the “Chat with AVA” contact channel. Once the chat is open, write “Refund”, select “My flight is cancelled by AirAsia” and follow the instructions on the chat. Alternatively, you can contact us through any of the listed channels in

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How do I talk to Ava on AirAsia?

Go to the Chats tab. Tap New chat > New contact. Start chatting with AVA with a simple “Hi”, keywords, or questions that are short and simple.

Where is AirAsia booking number?

If you have already signed up as a airasia member: Log in with your email and proceed to “My Bookings”. There, you can check a list of bookings you've made with us. Kindly note that email address in the booking has to match with your email address registered as a member.

Where is AirAsia head office?


How do I check in AirAsia?

  • Launch the airasia Super App and enter your booking details to check in.
  • Select guest(s) to check in.
  • Tick the COVID-19 Declaration box to proceed.
  • You will be issued an e-Boarding Pass and a QR code to print bag tags from our contactless kiosks at the airport (available in selected airports).
  • How can I change my flight ticket?

    If you need to change your flight dates, destinations, or times, your ticket must be reissued. In some cases, airlines will charge a fee for exchanging a ticket. charges a reissue fee of $25 that will appear on your credit card statement as a separate fee.

    How do I change my flight date AirAsia?

  • Click on My Bookings.
  • BIG Member login.
  • Select flight to change.
  • Choose new flight date.
  • Select new flight.
  • Check your add-ons.
  • Pay any fare difference.
  • Change flight successful!
  • When can I web check in AirAsia?

    Yes, AirAsia's Web Check-in allows you to check-in up 7 days prior and up to 4 hours before your flight departs. All you need is an internet connection, a printer, and your travel itinerary.

    Where is the AirAsia terminal in Manila?

    AirAsia operates both in Terminal 3 and in Terminal 4.

    Where is Tony Fernandez from?

    Tony Fernandes

    How many planes does AirAsia own?

    Malaysian low-cost carrier AirAsia is a large airline in its own right, with nearly 100 aircraft in its fleet.

    Is AirAsia safe?

    AirAsia is safe. You can also fly first class with 5-star airline Singapore Airlines but it has its share of engine failures prompting emergency landings and even something worse.

    Is IndiGo Airlines owned by Tata?

    Air India, under the Tata Group, is all set to improve the service standards at Indian airlines and India's largest carrier in terms of market share - low-cost carrier IndiGo - has already announced to improve its services. I think they (Tata-owned AI) will become more economically responsible.

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    Who owned Air India before?

    After World War II, regular commercial service was restored in India and Tata Airlines became a public limited company on 29 July 1946 under the name Air India. After Indian independence in 1947, 49% of the airline was acquired by the Government of India in 1948.

    Who now owns Air India?

    Air India Limited

    Does Tata own AirAsia India?

    Tata owns 84 per cent stake in AirAsia India, allowing it to create a single airline entity quickly, the sources told the newspaper. "With many experts on deck, this integration will help the group swiftly set up the single airline structure it has been planning for a while."

    Is Air Asia good in India?

    AirAsia India is Certified as a 3-Star Low-Cost Airline for the quality of its airport and onboard product and staff service. Product rating includes cabin comfort, baggage / seat charges, buy onboard food & beverages, cabin cleanliness, and service rating is for cabin and ground staff.

    Can Tata rename Air India?

    Formal announcements are expected to be made in January 2022, officials said. Tata Sons did not comment. The group will also rename Talace Ltd that bid for Air India to house its single airlines structure officials said.

    Can I get refund from AirAsia Philippines?

    In the situation where you did not board the flight, you may request for a refund on the Airport Tax paid, within six (6) months after the scheduled date of flight departure. You have the option of an AirAsia Credit Account or back to the original mode of payment.

    Can I get my money back if I cancel my flight?

    Cancelled Flight – A passenger is entitled to a refund if the airline cancelled a flight, regardless of the reason, and the passenger chooses not to travel.

    Can I get full refund on flight tickets?

    The Basics of Refundable Tickets

    When you buy your airline ticket one thing you'll probably skip over is the option to book a refundable ticket. These are bookings you can make that can be fully refunded—or in some cases, partially—if you have to cancel your flight for any reason.

    How do I know if my flight is Cancelled AirAsia?

    My flight is cancelled

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    If your flight has been cancelled by AirAsia. You will receive an email or SMS through the registered contact.

    What is AirAsia Ava?

    Since the start of the pandemic, AirAsia's Artificial Intelligence (AI) chatbot AVA (AirAsia's Virtual Allstar) has received over 45 million queries. That's greater than the entire population of Malaysia! The chatbot has the capability of managing 25,000 queries at any time in 15 languages.

    How do I check my flight booking?

  • Visit the website you used to book your flight, like Travelocity, Priceline or Orbitz.
  • Go to a website like ViewTrip.
  • Go to the airline's website.
  • Call the airline.
  • Go to the airport.
  • Download an application for your iPhone, mobile or smartphone that enables you to check the status and details of your flight.
  • Is booking number and PNR same?

    What is a booking reference or PNR? A booking reference, also referred to as a PNR or Record Locator, is the airline's internal identifier for your flight booking within their computer system. Instead of the term “booking reference”, most times in the travel industry your hear Passenger Name Record – hence PNR.

    How do I check my flight online?

  • Visit the website for the airline on which you have booked a flight.
  • Click on the link from the homepage that says "Flight Status."
  • Type your booked flight number into the box and click on the "Check Status" or "Go" button.
  • What happened to AirAsia?

    On 5 October 2020, the airline ceased operations due to low passenger demand caused by COVID-19 pandemic.

    Who is the owner of Philippine Airlines?

    Does AirAsia fly to America?

    AirAsia has 8 flights every week to United States. Book great deals on flights to popular cities in United States like Honolulu. With our cheap fares, you will be able to fly across all of United States and discover everything the country has to offer.

    ' – On March 1st, 2002, we became the first airline to enable our customers to pay for flight bookings by credit card for purchases over the telephone at the airasia nationwide Call Centre.

    Guests should visit and speak to AVA for 24/7 assistance. Guests may also reach AirAsia Philippines' emergency hotline at (02)8722-2742. Guests are also advised that changes to travel plans may be made with AirAsia even after the community quarantine period.

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